Artificial Intelligence | Machine Learning | Natural Language Processing Alice Labs | E-Commerce Customer Service Platform


Enterprise, Information Services, Customer Service, Machine Learning, Conversational Commerce, SaaS Singapore, Central Region, Singapore

Alice Labs

Artificial Intelligence | Machine Learning | Natural Language Processing


Alice Labs | E-Commerce Customer Service Platform

Alice Labs

Information Services, Customer Service, Machine Learning, Conversational Commerce, SaaS


Singapore, Central Region, Singapore

Alice Labs develops smart tools and conversational AI solutions that manage and automate customer service for e-commerce and online businesses. The company’s core product MyAlice enables businesses to streamline customer service, making it more efficient and customer-friendly. Businesses can connect all of their customer-facing channels, such as website chat and social media messaging platforms, to MyAlice to automate conversations for both sales and service through natural language processing (NLP) and machine learning (ML) with the ability to smoothly transition to a live operator when required.

The company’s SaaS platform improves customer experience and engagement. With MyAlice multi-channel customer service solutions and conversational AI tools, clients are able to automate over 70% of conversations, reduce service costs by more than 30%, and increase sales significantly—all while improving customer satisfaction and retention.

 
 

   Total Funding: $500 K

   Funding Stage: Seed

   Business Stage: Scaling Up

   Market: B2B

   Company Size: 26 to 50

   Founded: 2018

 
 

Date

Round

$ Raised

Investors

05/11/2021

Seed

$500K

Anchorless Bangladesh, HOF Capital

Date : 05/11/2021

Round: Seed

$ Raised: $500K

Investors: Anchorless Bangladesh, HOF Capital

 

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Shuvo Rahman


Shuvo Rahman
Founder & CEO

 
 

Alice Labs is growing. Want to work at Alice Labs? Alice Labs is hiring. Join team at Alice Labs

 

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Software Engineer (Backend)

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