AUREUS is the Customer Intelligence & Experience company that enables Insurers & Agencies to deliver superior customer experience leading to greater customer retention, loyalty, and lifetime value. Our proprietary algorithm SentiMeter™ uses deep text analytics and AI to measure the customer experience in real-time for all policyholders. We achieve this by leveraging AI & Machine learning technologies and delivering actionable insights in Natural Language at the Point of Decision.
Measuring customer experience has traditionally been achieved by asking customers for explicit feedback, that is collected from online or telephonic surveys. For organizations to truly measure and understand the CX of their customers, in addition to such feedback, it is critical to understand the feedback of customers who did not participate in such surveys.
B2C, B2B
26 to 50
Series A
$5,150,000
Scaling Up
2013
Insurance
Information Services
N/A
Increase Productivity
IT and Security
Finance
Service
Yes
Active
Machine Learning
Natural Language Processing
N/A
N/A
Software
N/A
N/A
Dec 2019
- Aureus Analytics Wins the DXC Global Competition
Mar 2017
- Aureus Analytics Included in Singapore's Top 10 High Growth Analytics & AI Startups with the Highest Funding
Feb 2017
- Aureus Analytics Launches CRUX; Streamlines Customer Experience for Insurers
Data Scientist
Mumbai, Maharashtra
Analytics Engineer – Machine Learning
Mumbai, Maharashtra
Customer Success Manager
Hartford, Connecticut
SME - P&C
Hartford, Connecticut
Director Sales
Hartford, Connecticut
AI/ML Professionals
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