Artificial Intelligence | Machine Learning | Natural Language Processing Aureus Analytics | Insurance Analytics
Information Services, Insurance, Customer Experience, Retention Analytics Singapore, SG, Singapore
Artificial Intelligence | Machine Learning | Natural Language Processing
Aureus Analytics | Insurance Analytics
Information Services, Insurance, Customer Experience, Retention Analytics
Singapore, SG, Singapore
AUREUS is the Customer Intelligence & Experience company that enables Insurers & Agencies to deliver superior customer experience leading to greater customer retention, loyalty, and lifetime value. Our proprietary algorithm SentiMeter™ uses deep text analytics and AI to measure the customer experience in real-time for all policyholders. We achieve this by leveraging AI & Machine learning technologies and delivering actionable insights in Natural Language at the Point of Decision.
Measuring customer experience has traditionally been achieved by asking customers for explicit feedback, that is collected from online or telephonic surveys. For organizations to truly measure and understand the CX of their customers, in addition to such feedback, it is critical to understand the feedback of customers who did not participate in such surveys.
26 to 50
IT and Security
Natural Language Processing
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