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Artificial Intelligence | Machine Learning | Natural Language Processing Aureus Analytics | Insurance Analytics


Information Services, Insurance, Customer Experience, Retention Analytics Singapore, SG, Singapore

Aureus Analytics

Artificial Intelligence | Machine Learning | Natural Language Processing


Aureus Analytics | Insurance Analytics

Aureus Analytics

Information Services, Insurance, Customer Experience, Retention Analytics


Singapore, SG, Singapore

AUREUS is the Customer Intelligence & Experience company that enables Insurers & Agencies to deliver superior customer experience leading to greater customer retention, loyalty, and lifetime value. Our proprietary algorithm SentiMeter™ uses deep text analytics and AI to measure the customer experience in real-time for all policyholders. We achieve this by leveraging AI & Machine learning technologies and delivering actionable insights in Natural Language at the Point of Decision.

Measuring customer experience has traditionally been achieved by asking customers for explicit feedback, that is collected from online or telephonic surveys.  For organizations to truly measure and understand the CX of their customers, in addition to such feedback, it is critical to understand the feedback of customers who did not participate in such surveys.  

 

B2C, B2B

26 to 50

Series A

$5,150,000

Scaling Up

2013

 
 

Insurance
Information Services

N/A

Increase Productivity

 
 

IT and Security
Finance
Service

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


N/A


N/A

 

   Software


N/A


N/A

 
 

Dec 2019

  • Aureus Analytics Wins the DXC Global Competition

Mar 2017

  • Aureus Analytics Included in Singapore's Top 10 High Growth Analytics & AI Startups with the Highest Funding

Feb 2017

  • Aureus Analytics Launches CRUX; Streamlines Customer Experience for Insurers
 
 

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Nitin Purohit


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