Artificial Intelligence | Machine Learning | Natural Language Processing CallMiner | AI Enabled Speech & Customer Interaction Analytics
Business Intelligence, Enterprise Software, Computer Vision, speech Analytics, Text Analytics Waltham, MA, United States
Artificial Intelligence | Machine Learning | Natural Language Processing
CallMiner | AI Enabled Speech & Customer Interaction Analytics
Business Intelligence, Enterprise Software, Computer Vision, speech Analytics, Text Analytics
Waltham, MA, United States
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers real-time monitoring and post-call analytics, delivering actionable insights to contact center staff, business analysts, and executives. The results include improved agent performance, sales, operational efficiency, customer experience, and regulatory compliance. With over 10 years of industry leadership and over 2 billion hours of conversations analyzed, CallMiner serves some of the world’s largest call centers, delivering highly effective, usable, and scalable speech analytics solutions.
101 to 250
IT and Security
Natural Language Processing
Sr. AI Data Engineer (remote)
AI Research Data Scientist (remote)
Technical Project Manager (Remote)
Technical Project Manager
Fort Myers, Florida
Sr. Director of Customer Success, SMB team
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