Artificial Intelligence | Machine Learning | Machine Perception Cogito Corporation | Real-Time Conversational Guidance


Computer Software, Behavioral Analytics, Data Science, Call Center, Voice Analysis Boston, MA, United Sates

Cogito Corporation

Artificial Intelligence | Machine Learning | Machine Perception


Cogito Corporation | Real-Time Conversational Guidance

Cogito Corporation

Computer Software, Behavioral Analytics, Data Science, Call Center, Voice Analysis


Boston, MA, United Sates

Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine

Cogito provides human aware technology to help professionals elevate their performance. Cogito’s contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of agents in the world’s most successful enterprises – improving sales results, delivering world-class service, and enhancing the quality of care. Backed by OpenView Ventures, Romulus Capital, and Salesforce Ventures, Cogito is headquartered in Boston, MA.

 

B2C, B2B

101 to 250

Funded

$113.2 M

Scaling Up

2007

 
 

Telecommunications
Interactive Media & Services
Computer Software

N/A

Revenue Growth

 
 

Analytics
IT and Security
Service

Yes

Active

 
 

   Machine Learning
   Machine Perception
   Natural Language Processing
   Automated Planning and Search


N/A


Video

Video

Audio

Audio

 

   Software


N/A


N/A

 
 

Mar 2020

  • Cogito Receives the 2019 CUSTOMER Magazine Workforce Optimization Innovation Award

Nov 2019

  • Cogito Partners with Concentrix to Enhance Customer Experience

Dec 2018

  • Cogito Acquired Tenacity for an Undisclosed Amount
 
 

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Data Engineer

Boston, Massachusetts

Client Director, Emerging Markets

Remote, Remote

Account Manager

Remote, Remote

UX Researcher

Boston, Massachusetts

Product Manager

Boston, Massachusetts

 
 
Joshua Feast


Joshua Feast
Co-Founder & CEO

Ali Azarbayejani


Ali Azarbayejani
CTO