Crescendo tackles the hardest customer service problems with an end-to-end CX platform featuring advanced AI and a global service team. You’ll provide superb customer experiences at lower cost, with guaranteed results in weeks. That's Augmented AI.
There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation. We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world.
Crescendo is our vision for finally changing what’s held us back before. We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider. With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience. That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before.
Total Funding: $50M
Funding Stage: Funded
Business Stage: Scaling Up
Market: B2B
Company Size: 26 to 50
Founded: 2024
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Anand Chandrasekaran
Co-Founder, President & Board Member
Matt Price
Co-Founder & Chief Executive Officer
Slava Zhakov
Co-Founder & Chief Technology Officer
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