Artificial Intelligence Crescendo | AI Customer Experience


Enterprise, Enterprise Software, Customer Experience, Customer Service, Augmented AI San Francisco, CA, United States

Crescendo

Artificial Intelligence


Crescendo | AI Customer Experience

Crescendo

Enterprise Software, Customer Experience, Customer Service, Augmented AI


San Francisco, CA, United States

Crescendo tackles the hardest customer service problems with an end-to-end CX platform featuring advanced AI and a global service team. You’ll provide superb customer experiences at lower cost, with guaranteed results in weeks. That's Augmented AI.

There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation. We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world. 

Crescendo is our vision for finally changing what’s held us back before. We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider.  With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience. That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before.

 
 

   Total Funding: $50M

   Funding Stage: Funded

   Business Stage: Scaling Up

   Market: B2B

   Company Size: 26 to 50

   Founded: 2024

Oct 2024

  • Funding: Crescendo raised $50M Funded round. Total funding reached to $50M
 
 

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Date

Round

$ Raised

Investors

10/03/2024

Funded

$50M

General Catalyst, Celesta Capital, Alorica

Date : 10/03/2024

Round: Funded

$ Raised: $50M

Investors: General Catalyst, Celesta Capital, Alorica

 

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Anand Chandrasekaran

Anand Chandrasekaran
Co-Founder, President & Board Member

Matt Price

Matt Price
Co-Founder & Chief Executive Officer

Slava Zhakov

Slava Zhakov
Co-Founder & Chief Technology Officer

 
 

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