Artificial Intelligence | Machine Learning | Natural Language Processing Dixa | Fast, Efficient and Effective Customer Service


Customer Support, Customer Service, SaaS, Multichannel Support, Customer Experience Copenhagen, Hovedstaden, Denmark

Dixa

Artificial Intelligence | Machine Learning | Natural Language Processing


Dixa | Fast, Efficient and Effective Customer Service

Dixa

Customer Support, Customer Service, SaaS, Multichannel Support, Customer Experience


Copenhagen, Hovedstaden, Denmark

Dixa is a global customer service tech company on a mission to build stronger bonds between brands and their customers - much like the connection between friends. Our customer service and engagement platform that unifies all customer-facing communication across channels in one view. This way teams say goodbye to siloed systems and scattered data and focus on the customer instead. Dubbed the "One-screen Wonder,"? Dixa currently supports phone, email, live chat, Facebook Messenger and WhatsApp and can integrate with any system to ensure your agents have all the context and customer data they need to provide fast, efficient and effective customer service every time. Dixa is the leader in the Conversational Customer Engagement Software category on G2 and won Start-up of the year at the 2018 EY Entrepreneur of the Year Awards along with Best Engagement Solution at the 2019 Call & Contact Center Expo.

 

B2C, B2B

51 to 100

Series B

$52.9M

Scaling Up

2015

 
 

Retail and Commerce
Enterprise Software
Consumer Electronics
Apparel & Fashion

N/A

Increase Productivity

 
 

Analytics
Service
Sales

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


N/A


Image

Image

Video

Video

Audio

Audio

Text

Text

 

   Software


N/A


N/A

 
 

Apr 2021

  • Dixa Wins Hottest Scale-up in Denmark at Tech5 Competition

Feb 2021

  • Dixa Acquires Elevio, the ?Knowledge Management? Platform Helping Brands Improve Customer Support
 
 

View All

Sales Development Representative (Swedish speaking)

Remote, Remote

Inside Sales Manager

London, London

Senior Account Executive

Amsterdam, Amsterdam

Senior Account Executive

London, London

Senior Account Executive

Berlin, Berlin

 

AI/ML Professionals

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4

1

$105 M

Company was founded 2015 and it took almost 6 years (Jul 2021) to raise first external round

 
 

Date

Round

$ Raised

Investors

07/28/2021

Series C

$105 M

General Atlantic, Notion Capital, Project A, Seed Capital

Date : 07/28/2021

Round: Series C

$ Raised: $105 M

Investors: General Atlantic, Notion Capital, Project A, Seed Capital

 

Investors

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Mads Fosselius


Mads Fosselius
Co-Founder & CEO

Jacob Vous Petersen


Jacob Vous Petersen
Co-Founder & CTO

Kasper Sommer


Kasper Sommer
CFO

Joseph Smith


Joseph Smith
CRO

 
 

Potential Customers

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