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Artificial Intelligence | Machine Learning | Natural Language Processing Hi Marley | Communication Solution for Entire Insurance Ecosystem

Insurance, Text Message, Enterprises, Customer Services Boston, MA, United States

Artificial Intelligence | Machine Learning | Natural Language Processing

Hi Marley | Communication Solution for Entire Insurance Ecosystem

Insurance, Text Message, Enterprises, Customer Services

Boston, MA, United States

Hi Marley is the creator of the 1st intelligent conversation platform specifically made for the insurance industry. Our integrated, AI-enabled texting solution bridges the conversation from insureds to the entire insurance ecosystem to deliver a seamless and modern communication experience. We do this by streamlining communication around claims, underwriting, and policy interactions, while simultaneously connecting all the providers who typically touch the insurance experience into a single conversation. Insureds want to text, so we created an insurance specific conversation platform to help insurers reach customers via text. In our platform, claims representatives interact through our web-based application while customers communicate through a simple text conversation — no app download or webpage visit necessary. By empowering claims representatives with insurance specific features, Hi Marley delivers a better customer experience, driving increased customer retention and lifetime value while reducing costs and cycle time.