Artificial Intelligence | Machine Learning | Machine Perception Koopid | Conversational Engagement Simplified


Customer Experience, Digital Contact Center, Messaging, Conversational Self-Service San Ramon, CA, United States

Koopid

Artificial Intelligence | Machine Learning | Machine Perception


Koopid | Conversational Engagement Simplified

Koopid

Customer Experience, Digital Contact Center, Messaging, Conversational Self-Service


San Ramon, CA, United States

Koopid was born from a simple premise - that the relationship between a business and a customer should be modeled as a transparent and persistent conversation. That it is time to break the silos of multiple channels - voice, chat, digital self-service, bots - and consolidate customer interactions into a single, elegant paradigm. That it is time for a radically simple architecture, with AI at the core of Customer Experience Orchestration.Koopid is an AI-based customer service and messaging solution. It enables the convergence of experience, workflow, and human-in-the-loop. Koopid’s A.I-powered CX Orchestration platform transforms the contact center into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.

 
 

   Total Funding: $3M

   Funding Stage: Funded

   Business Stage: Scaling Up

   Market: B2B2C, B2C, B2B

   Company Size: 26 to 50

   Founded: 2016

 
 
 
 
Venkatesh Krishnaswamy


Venkatesh Krishnaswamy
CEO

Geoffrey Baird


Geoffrey Baird
Advisor

Chandra Subramanian


Chandra Subramanian
Advisor

 
 

Koopid is growing. Want to work at Koopid? Koopid is hiring. Join team at Koopid

 
 
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