Netomi is the first AI platform for customer service that allows businesses to activate, manage, and train AI to automatically resolve tickets, enhance agent productivity, and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance, and insurance companies including WestJet, Nestle, and Singtel.
The Netomi platform instantly and autonomously responds to over 50% of a company’s customer service tickets across email, social, and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time. Netomi is the interface for the next generation of customer and company relationships; relationships built on trust and convenience.
Total Funding: $52 M
Funding Stage: Series B
Business Stage: Scaling Up
Market: B2B
Company Size: 51 to 100
Founded: 2015
Data Engineer
Gurgaon, HR
Applied Data Science Manager
Gurgaon, HR
Software Engineer (System Integration)
Gurgaon, HR
Marketing Analyst
Toronto, ON
Full Stack Engineer
Gurgaon, HR
