Artificial Intelligence | Machine Learning Neuron7.ai | Deliver Your Most Crucial Service Metrics


Enterprise, Enterprise Software, Predictive Analytics, Database Solution, Structured Data, Unstructured Data San Jose , California , United States

Neuron7.ai

Artificial Intelligence | Machine Learning


Neuron7.ai | Deliver Your Most Crucial Service Metrics

Neuron7.ai

Enterprise Software, Predictive Analytics, Database Solution, Structured Data, Unstructured Data


San Jose , California , United States

Our Service Intelligence platform delivers insights at scale, empowering service teams to make decisions based on data instead of individual experience/opinions. Imagine this: What if you could accurately predict, within seconds, the exact resolution of the incoming customer issue or device failure? And along with that, other service decisions like time to fix, cost, optimal resolution path, etc. for every single case or field visit, across channels. Every service organization strives to deliver on the following metrics: First Call Resolution, Mean Time to Repair, and Service Productivity & Margin. Our solution is a game-changer for such metrics! We are creating vertical-specific journeys to take companies from Reactive to Predictive Service!

Use customer service resolution intelligence to help your team, your bots, and your self-service portals diagnose and resolve issues instantly, accurately, and more profitably. Like a navigation app, AI assists agents by guiding them, turn-by-turn, down resolution paths for common and complex issues. Predict root cause, skills, cost, etc.? Collective intelligence captures & disseminates knowledge across customer service tiers and engineering acumen. Enable your newest team members to immediately perform as well as your experts. Deflect calls and delight customers by helping them find answers, not a list of documents with matching keywords. Even with 1000s of agents, 1000s of product configs, and 1000s of resolutions, AI-powered Diagnostic Intelligence finds the resolution paths with the best outcomes and guides people to success quickly and repeatedly. Extract actionable insights from your entire body of customer interactions, product manuals, technician notes, and knowledge base articles. 

 

B2B

1 to 25

Series A

$14.2M

Scaling Up

2020

 
 

Enterprise Software

Field Service
Self Service
Support Centers
Engineering

Increase Efficiency
Increase Productivity

 
 

Analytics
Service

Yes

Active

 
 

   Machine Learning


Enterprise Intelligence Platform

Enterprise Intelligence Platform

Enterprise Application

Enterprise Application


Text

Text

Time Series

Time Series

Structured

Structured

 

   Software


Keras

Keras

Scikit-learn

Scikit-learn

Theano

Theano

Tensorflow

Tensorflow

Pytorch

Pytorch

Python

Python

Angular

Angular

Elasticsearch

Elasticsearch

Apache

Apache

REST

REST

Spring

Spring

AWS

AWS

Postgres

Postgres

Microsoft Azure

Microsoft Azure

Numpy

Numpy


Machine Learning Algorithm

Machine Learning Algorithm

Deep Learning Algorithm

Deep Learning Algorithm

 
 

View All

View All AI/ML Jobs

Data Scientist

Remote, Remote

 

AI/ML Professionals

Want to work at Neuron7.ai?

We can introduce you to the right person at Neuron7.ai

Talk to our Talent Team

 

2

2

$7.1M

Company was founded 2020 and it took almost 1 year (Aug 2021) to raise first external round

 
 

Date

Round

$ Raised

Investors

06/21/2022

Series A

$10M

Battery Ventures, Nexus Venture Partners

Date : 06/21/2022

Round: Series A

$ Raised: $10M

Investors: Battery Ventures, Nexus Venture Partners

08/10/2021

Seed

$4.2M

Battery Ventures, Nexus Venture Partners

Date : 08/10/2021

Round: Seed

$ Raised: $4.2M

Investors: Battery Ventures, Nexus Venture Partners

 

Investors

Interested in researching Neuron7.ai?

We have plenty of data and we can help. Our deal sourcing platform can help you perform more research about Neuron7.ai

Request a Demo - Deal Souring Platform

 
Niken Patel


Niken Patel
Founder & CEO

Amit Verma


Amit Verma
Head of Engineering and founding team member

Vinay Saini


Vinay Saini
Head, Customer & Product Delivery

 
 

Potential Customers

Interested in what they do or partnership?

Learn more about how they work

Schedule a Call w/ Neuron7.ai