The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions. Our team of professionals has more than 25 years of experience in managing contact centers around the world. People are the cornerstone of any organization. For an organization to be successful, they need to have the right people with the right skills, experience, and attitude committed to the company’s values and mission. We believe that training the right people with the proper curriculum is the key to unlocking their full potential and commitment. Newbridge, in collaboration with our partners in both private and public academia, works to elevate industry professionals.
Being a technology company with over 20 years in the contact center industry, Newbridge Technology Solutions understands that there are ever-changing demands when it comes to MSP, infrastructure and communication requirements. Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology. Process helps people do better work, right? The different processes that a contact center organization implements for their agents is crucial to the overall morale of the company’s day-to-day workings and helps or hurts agents ability to complete daily tasks. Having a certified process creates a standard of expectations and provides a career path to leadership through the process. Newbridge supports this conversation through our partnership with the leading contact center association in the nation: The North American Customer Service Management Association (NACSMA).
B2B
101 to 250
Series A
$12.5M
Scaling Up
2016
Media and Entertainment
Computer Software
Scene Context Detection
Transcribe Videos in 100+ Language
Optical Character Recognition
Increase Efficiency
Finance
Service
Yes
Active
Machine Learning
Natural Language Processing
N/A
Sep 2022
- Newsbridge Launched New Scalable Product Lineup
Jul 2022
- Newsbridge Partnered with Alpha Networks
INTERNATIONAL BUSINESS DEVELOPER
Boulogne-billancourt, Boulogne-billancourt
Fullstack Software Developer
Boulogne-billancourt, Boulogne-billancourt
AI/ML Professionals
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3
1
$7M
Company was founded 2016 and it took almost 6 years (Sep 2022) to raise first external round
Investors
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Philippe Petitpont
CEO & Co Founder
Frederic Petitpont
CTO & Founder
Laura Petitpont
CMO
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