OTO currently works with contact centers, processing millions of customer conversations in order to help businesses unlock valuable data from voice interactions.OTO Systems is an SRI International spin-off venture building the next generation in speech tech by merging the modalities of words + intonation for a much deeper understanding of conversations. OTO Systems' platform uses AI to coach call center representatives in real-time during each call, allowing businesses to deliver a hyper-personalized customer experience at scale. Our technology is having a positive impact across multiple industries. Although we have pre-trained models for specific verticals we are always identifying and adding new use cases where voice insights make a difference.
B2C, B2B
26 to 50
Seed
$5.3 M
Scaling Up
2017
Telecommunications
Industrial Automation
Healthcare
Enterprise Software
Consumer Electronics
Computer Software
Robotics
Call Centers
Healthcare
Home Devices
Wearables
Increase Productivity
IT and Security
Service
Yes
Active
Robotics and Control
Machine Learning
Natural Language Processing
N/A
Software
N/A
N/A
