Artificial Intelligence | Machine Learning | Natural Language Processing PolyAI | Voice Assistants for Customer Service


Enterprise, Voice Conversations, Call Center, Customer Service, Telecommunications London , United Kingdom

PolyAI

Artificial Intelligence | Machine Learning | Natural Language Processing


PolyAI | Voice Assistants for Customer Service

PolyAI

Voice Conversations, Call Center, Customer Service, Telecommunications


London , United Kingdom

PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. The leading supplier of enterprise-ready voice assistants for customer service. Our technology is designed to handle natural conversations across any customer support use-case, allowing customers to use slang, interrupt, ask questions and have the conversations they want to have. Our voice assistants understand customers regardless of the language they use, their accent, poor phone connections and background noise. Listen to a real, live call from our voice assistant for banking. Our mission to revolutionise human-machine communication. We believe that by teaching machines to understand natural language and hold human-level conversations, we can help businesses transform customer experience for the better. Voice automation has remained elusive over the years and enterprises globally have resorted to chatbot technologies to cut costs. However, in customer service, voice is king. It’s our goal to deliver enterprise ready voice assistants that match and excel household names – and our products achieve just that.

 

B2B

26 to 50

Series B

$66M

Scaling Up

2017

 
 

Telecommunications
Enterprise Software

Answer All Calls 24/7
No Maintenance Fees
Training Data Not Required
Multilingual Voice Assistant

Increase Efficiency

 
 

Service

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


Conversation Intelligence

Conversation Intelligence


Audio

Audio

Text

Text

Structured

Structured

 

   Software


Django

Django

Pytorch

Pytorch

Azure SQL

Azure SQL

MySQL

MySQL

AWS DynamoDB

AWS DynamoDB

C/C++

C/C++

Python

Python


Computer Vision Algorithm

Computer Vision Algorithm

Deep Learning Algorithm

Deep Learning Algorithm

Machine Learning Algorithm

Machine Learning Algorithm

 
 

View All

View All AI/ML Jobs

Data Scientist

London, England

Sales / Solutions Engineer

United States, United States

Sales Director

United States, United States

Financial Controller

London, England

Dialogue Designer

London, England

 

AI/ML Professionals

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11

2

$27M

Company was founded 2017 and it took almost 4 years (Sep 2021) to raise first external round

 
 

Date

Round

$ Raised

Investors

09/06/2022

Series B

$40M

Georgian, Twilio Ventures, Khosla Ventures, Point72 Ventures, Amadeus Capital Partners

Date : 09/06/2022

Round: Series B

$ Raised: $40M

Investors: Georgian, Twilio Ventures, Khosla Ventures, Point72 Ventures, Amadeus Capital Partners

09/08/2021

Series B

$14M

Sands Capital, Passion Capital, Point72 Ventures, Khosla Ventures, Entrepreneur First, Amadeus Capital

Date : 09/08/2021

Round: Series B

$ Raised: $14M

Investors: Sands Capital, Passion Capital, Point72 Ventures, Khosla Ventures, Entrepreneur First, Amadeus Capital

 

Investors

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Nikola Mrksic


Nikola Mrksic
Co-founder & CEO

Tsung-Hsien Wen


Tsung-Hsien Wen
CTO

Pei-Hao (Eddy) Su


Pei-Hao (Eddy) Su
Co-founder, Product

Yan Zhang


Yan Zhang
Chief Operating Officer

Kylie Whitehead

Kylie Whitehead
Head of Marketing/CMO

 
 

Potential Customers

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