Artificial Intelligence Ujet | AI Contact Center Innovation


Enterprise, Enterprise Software, Customer Support, Customer Service, Customer Experience San Francisco, CA, United States

Ujet

Artificial Intelligence


Ujet | AI Contact Center Innovation

Ujet

Enterprise Software, Customer Support, Customer Service, Customer Experience


San Francisco, CA, United States

Deliver exceptional CX through AI-powered automation, intelligence, and omnichannel orchestration. UJET's unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management Management (WFM) platform empowers organizations of any size to deliver exceptional customer experiences and transform contact center operations through AI-powered automation, intelligence, and omnichannel orchestration.

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.  We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency.   UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

 
 

   Total Funding: $176M

   Funding Stage: Series D

   Business Stage: Scaling Up

   Market: B2B

   Company Size: 251 to 500

   Founded: 2015

Sep 2024

  • Ujet raised $75M Series D round. Total funding reached to $176M
 
 

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Date

Round

$ Raised

Investors

09/24/2024

Series D

$75M

Sapphire Ventures, KeyCorp, IonPacific, GV, Kleiner Perkins, Citi Ventures, DCM, Ericsson Ventures

Date : 09/24/2024

Round: Series D

$ Raised: $75M

Investors: Sapphire Ventures, KeyCorp, IonPacific, GV, Kleiner Perkins, Citi Ventures, DCM, Ericsson Ventures

 

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Vasili Triant

Vasili Triant
Co-Chief Executive Officer & Chief Operating Officer

Anand Janefalkar

Anand Janefalkar
Co-Founder, Co-Chief Executive Officer & Board Member

Dave Bullock

Dave Bullock
Chief Technology Officer

 
 

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