Artificial Intelligence | Machine Learning | Natural Language Processing Afiniti | Identify Human Interaction Patterns


Information Technology And Services, Customer Service, Customer Care Automation Washington, District of Columbia, United States

Afiniti

Artificial Intelligence | Machine Learning | Natural Language Processing


Afiniti | Identify Human Interaction Patterns

Afiniti

Information Technology And Services, Customer Service, Customer Care Automation


Washington, District of Columbia, United States

Afiniti is the world?s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing? uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability. Afiniti operates throughout the world, and has measurably driven billions of dollars in incremental value to its clients.

Afiniti has over 150 deployments in major enterprises across a range of sectors, including telecommunications, insurance, financial services, hospitality and healthcare, and has optimized more than 600,000 agents and 700 million customers. Afiniti?s technology continually learns and improves, analyzing 1.3 million interactions every day to refine its pairings.

 

B2C, B2B

1000+

Series F

$197.2 M

Growth

2006

 
 

Retail and Commerce
Information Technology and Services

N/A

N/A

 
 

N/A

Yes

Active

 
 

   Machine Learning
   Natural Language Processing
   Knowledge Representation and Reasoning


Bots

Bots

JIRA

JIRA

Xamarin

Xamarin

SalesForce

SalesForce

Project Server

Project Server

WebEx

WebEx

MS Dynamics

MS Dynamics

SaaS

SaaS

SharePoint

SharePoint


N/A

 

   Software


MVC

MVC

Linux

Linux

OLTP

OLTP

OLAP

OLAP

MySQL

MySQL

JQuery

JQuery

JavaScript

JavaScript

Angular

Angular

ReactJS

ReactJS

NodeJS

NodeJS

R

R

C++

C++

Python

Python

C

C

SQL

SQL

Signal R

Signal R

API

API

WebHooks

WebHooks


Neural Networks

Neural Networks

 
 

Nov 2019

  • Afiniti Named to Deloitte's 2019 Technology Fast 500

Oct 2019

  • Jazz Partners with Afiniti to Enhance Customer Experience Using AI Solutions

Apr 2017

  • Sales AI Company Afiniti Valued at $1.6 Billion, Files for IPO
 
 

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Islamabad, Islamabad

 

AI/ML Professionals

Want to work at Afiniti?

We can introduce you to the right person at Afiniti

Talk to our Talent Team

 
John Birrer


John Birrer
CEO

Zia Chishti


Zia Chishti
CEO

Eric Le Flour


Eric Le Flour
CTO

Phil Davis


Phil Davis
EVP and Chief Financial Officer

 
 

Potential Customers

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