Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales, and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif., and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow, and Salesforce.Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.
We’re here to deliver you an amazing experience, fueled by the passion to change the day-in-the-life of your employees and customers. Our goal is to help users with greater self-service by automating common to complex actions and tasks. This enables users to focus on high-value work, while those requesting help can resolve their issues with self-service resolutions. We hail from companies such as ServiceNow, Splunk, VMware, Google, Microsoft, SAP, and LinkedIn. We’re supported by top-tier VCs and industry luminaries from Amazon, Google, Salesforce, Microsoft, and VMware.
B2B
101 to 250
Series D
$164.5 M
Scaling Up
2017
Information Technology and Services
Enterprise Software
Get Instant Answer to IT Issues
Achieve Significant Outcomes
Increase Productivity
Service
Sales
Yes
Active
Machine Learning
Natural Language Processing
Software
Dec 2021
- Aisera’s Ticket AI Helps Organizations
Feb 2021
- Tech Leaders Aisera and Cloud MSG Partner to Break Service Model on Global Scale
Jul 2020
- Aisera Earns Recognition as One of the Top AI Companies in the U.S.
Jan 2020
- Aisera Launched AI Service Management (AISM) Platform
NLP Data Scientist
Palo Alto, California
Machine Learning Engineer
Palo Alto, California
Sales Development Representative
Austin, Texas
Sales Development Representative
Boston, Massachusetts
Sales Engineer
Palo Alto, California
AI/ML Professionals
12
2
$65M
Company was founded 2017 and it took almost 4 years (Apr 2021) to raise first external round
Investors
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