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Artificial Intelligence | Machine Learning | Natural Language Processing Aisera | IT Services Management Automation


Cloud Data Services, Internet, Software, Sales Operation, Customer Service Palo Alto, CA, United States

Aisera

Artificial Intelligence | Machine Learning | Natural Language Processing


Aisera | IT Services Management Automation

Aisera

Cloud Data Services, Internet, Software, Sales Operation, Customer Service


Palo Alto, CA, United States

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.

 

B2C, B2B

26 to 50

Series B

$34.5 M

Scaling Up

2017

 
 

Information Technology and Services
Enterprise Software

N/A

Increase Productivity

 
 

IT and Security
Service
Sales

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


N/A


N/A

 

   Software


N/A


N/A

 
 

Feb 2021

  • Tech Leaders Aisera and Cloud MSG Partner to ?Break? Service Model on Global Scale

Jul 2020

  • Aisera Earns Recognition as One of the Top AI Companies in the U.S.

Jan 2020

  • Aisera Launches AI Service Management (AISM) Platform
 
 

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9

1

$40 M

Company was founded 2017 and it took almost 4 years (Apr 2021) to raise first external round

 
 

Date

Round

$ Raised

Investors

04/21/2021

Series C

$40 M

Icon Ventures, World Innovation Lab, True Ventures, Menlo Ventures, Norwest Venture Partners, Khosla Ventures, First Round Capital, Webb Investment Network, Sherpalo Ventures

Date : 04/21/2021

Round: Series C

$ Raised: $40 M

Investors: Icon Ventures, World Innovation Lab, True Ventures, Menlo Ventures, Norwest Venture Partners, Khosla Ventures, First Round Capital, Webb Investment Network, Sherpalo Ventures

 
 
Antonio Nucci


Antonio Nucci
CTO

Christos Tryfonas


Christos Tryfonas
Chief Architect