Artificial Intelligence | Machine Learning | Natural Language Processing Aisera | IT Services Management Automation


Enterprise, Cloud Data Services, Sales Operation, Customer Service Palo Alto, California, United States

Aisera

Artificial Intelligence | Machine Learning | Natural Language Processing


Aisera | IT Services Management Automation

Aisera

Cloud Data Services, Sales Operation, Customer Service


Palo Alto, California, United States

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales, and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif., and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow, and Salesforce.Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.

We’re here to deliver you an amazing experience, fueled by the passion to change the day-in-the-life of your employees and customers. Our goal is to help users with greater self-service by automating common to complex actions and tasks. This enables users to focus on high-value work, while those requesting help can resolve their issues with self-service resolutions. We hail from companies such as ServiceNow, Splunk, VMware, Google, Microsoft, SAP, and LinkedIn. We’re supported by top-tier VCs and industry luminaries from Amazon, Google, Salesforce, Microsoft, and VMware.

 
 

   Total Funding: $164.5 M

   Funding Stage: Series D

   Business Stage: Scaling Up

   Market: B2B

   Company Size: 101 to 250

   Founded: 2017

Dec 2021

  • Aisera’s Ticket AI Helps Organizations

Feb 2021

  • Tech Leaders Aisera and Cloud MSG Partner to Break Service Model on Global Scale

Jul 2020

  • Aisera Earns Recognition as One of the Top AI Companies in the U.S.

Jan 2020

  • Aisera Launched AI Service Management (AISM) Platform
 
 

Date

Round

$ Raised

Investors

08/03/2022

Series D

$90M

Goldman Sachs Asset Management, Thoma Bravo, True Ventures, Menlo Ventures, Norwest Venture Partners, Icon Ventures, World Innovation Lab, Zoom Apps Fund, Khosla Ventures, First Round Capital

Date : 08/03/2022

Round: Series D

$ Raised: $90M

Investors: Goldman Sachs Asset Management, Thoma Bravo, True Ventures, Menlo Ventures, Norwest Venture Partners, Icon Ventures, World Innovation Lab, Zoom Apps Fund, Khosla Ventures, First Round Capital

04/21/2021

Series C

$40M

First Round Capital, Icon Ventures, Khosla Ventures, Menlo Ventures, Norwest Venture Partners, Sherpalo Ventures, True Ventures, World Innovation Lab, Webb Investment Network

Date : 04/21/2021

Round: Series C

$ Raised: $40M

Investors: First Round Capital, Icon Ventures, Khosla Ventures, Menlo Ventures, Norwest Venture Partners, Sherpalo Ventures, True Ventures, World Innovation Lab, Webb Investment Network

 

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Antonio Nucci


Antonio Nucci
CTO

Christos Tryfonas


Christos Tryfonas
Chief Architect

Muddu Sudhakar

Muddu Sudhakar
Co-Founder & CEO

Abhi Maheshwari

Abhi Maheshwari
CFO

 
 

Aisera is growing. Want to work at Aisera? Aisera is hiring. Join team at Aisera

 

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