appengine.ai

Artificial Intelligence | Machine Learning | Natural Language Processing Astound | Employee Service


Information Services, Technology, Service Intelligence, Knowledge Management, Employee Menlo Park, CA, United States

Astound

Artificial Intelligence | Machine Learning | Natural Language Processing


Astound | Employee Service

Astound

Information Services, Technology, Service Intelligence, Knowledge Management, Employee


Menlo Park, CA, United States

Today, every company is a technology company and the most successful ones deliver compelling technology-driven user experiences in ways that improve morale, productivity, and profitability. Astound’s mission is to make enterprise service excellent for all employees by automating the resolution of common issues using cognitive technologies like AI, natural language processing, and machine learning. Astound’s AI platform is purpose-built for enterprise service management and automates answers to routine questions, accurately assigns & categorizes incidents, recommends the best resolutions, and delivers predictive analytics for organizations such as IT and HR. Our team of machine learning experts and computational linguists are among the world’s leading authorities in artificial intelligence and natural language processing. Astound partners with leading enterprise IT software vendors like ServiceNow, Atlassian, and Salesforce to offer out of the box integrations with ITSM, knowledge management, Customer Service Management (CSM), and social collaboration solutions.

 

B2B

26 to 50

Series B

$27,000,000

Scaling Up

2016

 
 

Technology
Information Technology and Services
Human Resource & Employment Services
Higher Education
Enterprise Software
Education Management

N/A

Increase Efficiency

 
 

HR
Service

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


N/A


N/A

 

   Software


N/A


N/A