Caravel (Techstars Seattle 2020) converts your customer's voice into actionable data.Caravel provides a single view of all customer conversations and feedback, automatically identifying themes and trends while quantifying its impact on your business. Giving teams vision into how customers feel, why they feel that way, and recommending what to do next to ensure they're happy.Caravel provides automated workflows to organize, measure, and share customer insights for product, marketing, and support teams.
B2C, B2B
1 to 25
Pre-Seed
N/A
Scaling Up
2018
Information Technology and Services
Enterprise Software
Computer Software
N/A
Increase Efficiency
Analytics
IT and Security
Marketing
Service
Yes
Active
Machine Learning
Machine Perception
Natural Language Processing
N/A
Software
N/A
N/A
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