Artificial Intelligence Dispatch | Field Service Experience Platform


Enterprise, Service Experience, Dispatch, Delivery Boston, Massachusetts, United States

Dispatch

Artificial Intelligence


Dispatch | Field Service Experience Platform

Dispatch

Enterprise, Service Experience, Dispatch, Delivery


Boston, Massachusetts, United States

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.

 

B2C, B2B

1 to 25

Pre-Seed

$18.1M

Growth

2013

 
 

Transportation
Food Distributors
Automotive

N/A

Reduce Customer Churn by Half

 
 

N/A

Yes

Active

 
 

N/A


N/A


N/A

 

   Hardware


N/A


N/A

 
 
Patrick Burns


Patrick Burns
CEO

Avi Goldberg


Avi Goldberg
Founder and Chief Strategy Officer

Scott Rudberg


Scott Rudberg
CTO

 
 

Potential Customers

Interested in what they do or partnership?

Learn more about how they work

Schedule a Call w/ Dispatch