DXwand is not about Bots or AI, it’s about your success and growth. It’s about how our advanced technology would impact your business growth and contribute to your success. You may have a challenge in responding to each and every customer conversation with a relevant, personalized, and satisfactory answer. But just getting a ChatBot or even a person to respond is not going to unleash insights that help you grow. Insights like which products are in demand, or most chronic customers’ complaints. Actually, having an ordinary chatbot or moderation team would probably disconnect you from your customer's voices. DXwand built a Conversational AI application that easily helps businesses turn conversations into "Growth Insights". It responds to conversations with a "Contextual and personalized" approach and with AI, it converts conversations into Growth Insights Dashboards such as leads, demands, opportunities, threats, complaints, and much more. Growth insights are presented to business owners to keep them connected with their customers' voice while not required to tap into every conversation and helps them take informative decisions to grow! The solution is available in Facebook Messenger, Facebook Comments, Instagram, Twitter, WhatsApp, Website, SMS, and Voice. The solution supports several Arabic slang natively such as Egyptian, Gulf, and Lebanese in addition to English, French, and Spanish.
B2B
51 to 100
Seed
$1.9M
Scaling Up
2018
Information Technology and Services
Business Insights
Growth Oriented
Personalized
Increase Efficiency
Increase Productivity
Marketing
Service
Sales
Yes
Active
Machine Learning
Natural Language Processing
Software
2
1
$1M
Company was founded 2018 and it took almost 4 years (Jun 2022) to raise first external round
Investors
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Ahmed Mahmoud
Founder, Chief Executive Officer
Ashraf Salah
Chief Operating Officer