The smartest AI Chatbot for eCommerce, made incredibly easy. Untill now, you had to use either a dumb, rule-based chatbot or invest a lot to build an effective AI Chatbot. PerfectBot is changing this. PerfectBot is the human-like chatbot that is ready to answer over 200 eCommerce specific customer service questions by simply plugging into your LiveChat tool. Build AI Chatbot from ready-to-use automations specific to your eCommerce category. Helps your customers with real-life questions. PerfectBot works as a chatbot agent in LiveChat, so you can you use all the LiveChat features to control it.
PerfectBot can check and explain the delivery status, saving you agents time. As online sales have exploded, so have returns. Now you can help your agents to service them. PerfectBot resolves 60-70% of your customers' problems. Our team reads a sample of chats and manually evaluates the resolution rate. We are the only company that monitors automation effectiveness in a reliable and transparent way. PerfectBot is so effective that our clients promote chat as their primary customer service channel, before email and telephone. Just like the clothing company LPP - where PerfectBot already handles 1/3 of all contact center inquries, accurately solving 70% of cases.
Total Funding: $636K
Funding Stage: Pre-Seed
Business Stage: Scaling Up
Market: B2B
Company Size: 1 to 25
Founded: 2017
For AI/ML Startup Founders
Get introduced to VC/PE/CVC investors
For Investors at VC/PE firms
Get introduced to AI/ML Startup founders or founders at PerfectBot
Lukasz Lewandowski
CEO & Co-Founder
Mikolaj Machowczyk
CTO & Founding Partner