Peritus.ai founders & industry veterans, Robin Purohit and Santhosh Srinivasan, joined in 2019 with a common vision to create a zero-touch customer service experience for the tech industry. Rapidly evolving machine learning techniques provide innovative ways to augment human reasoning and deliver unprecedented automation to disrupt this $100B market. In prior roles, both founders have first-hand experience with escalating frustration & costs as customer issues became critical situations, service delivery projects ran over budget, and product teams missed deadlines as experts were diverted to help. The common thread was IT users, technical support, and service engineers did not have the right insights in the moment of need due to the increased velocity of technical change and outdated approaches to training, knowledge transfer, and problem solving. Peritus is dedicated to building AI assistants to make tech workers more productive to achieve our vision of zero touch customer service. The Peritus Knowledge Engine helps you solve problems faster by applying machine learning to IT industry content, conversations, and expert insight.&
Total Funding: $5.5 M
Funding Stage: Seed
Business Stage: Scaling Up
Market: B2B
Company Size: 26 to 50
Founded: 2017
Data Scientist
Montreal, Quebec
Product Manager
Montreal, Quebec
Sales Director
Palo Alto, California
ML Infrastructure Engineer
Montreal, Quebec
Software Engineer
Bangalore, Karnataka