Artificial Intelligence | Machine Learning | Natural Language Processing Prodsight | Customer Feedback and Sentiment Analysis


Computer Software, Customer Service, Consumer Research, Text Analytics London, United Kingdom

Prodsight

Artificial Intelligence | Machine Learning | Natural Language Processing


Prodsight | Customer Feedback and Sentiment Analysis

Prodsight

Computer Software, Customer Service, Consumer Research, Text Analytics


London, United Kingdom

Prodsight is a business intelligence Software-as-a-Service (SaaS) that helps companies increase the success of their products. We help product managers make better strategic and tactical product decisions by analysing live chat transcripts and extracting actionable insights about customer needs. Our tool helps companies to stay on top of top customer issues, complaints, feature requests, use cases and aids product development. 30,000 new consumer products are launched each year but 95% of them fail. A significant factor in product success is knowing the needs of your customers. Prodsight automatically tags your customer conversations so you can identify the most important issues and improve your product. Due to the rise in live chat support, companies now receive more customer feedback than they can analyse. Current analysis solutions are time-consuming, expensive and do not fit into the product development workflow. This forces product managers to make gut-based decisions that often result in wasted resources and loss of market share. Prodsight solves that.

 

B2C, B2B

1 to 25

Pre-Seed

£592.4 K

Scaling Up

2017

 
 

Retail and Commerce
Healthcare
Financial Services
Enterprise Software
Consumer Electronics
Computer Software
Banking

N/A

Increase Efficiency
Increase Productivity

 
 

Analytics
IT and Security
Service

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


N/A


N/A

 

   Software


N/A


N/A

 
 
Tadas Labudis


Tadas Labudis
CEO & Founder

 
 

Potential Customers

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