As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant’s AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. Replicant scales up or down instantly, can be implemented in weeks and handles millions of customer support interactions a month.
B2B
26 to 50
Series A
$35 M
Scaling Up
2017
Telecommunications
Insurance
Financial Services
Enterprise Software
Computer Software
N/A
Increase Productivity
IT and Security
Marketing
Service
Sales
Yes
Active
Machine Learning
Natural Language Processing
Automated Planning and Search
Software
Future Opportunities
Remote, Remote
Solutions Engineer
Remote, Remote
Full Stack Engineer
Remote, Remote
Senior Full Stack Engineer
Remote, Remote
Senior Machine Learning Engineer - Backend
Remote, Remote
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5
1
$78M
Company was founded 2017 and it took almost 5 years (Apr 2022) to raise first external round
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Devik Lansing
VP of Operations, Chief of Staff
Meghna Suresh
Head of Product
Ruben Velazquez
Head of Information Security
Margaret Cichosz
Head of Talent
Nayan Mehta
Head of Customer Success
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