Artificial Intelligence | Machine Learning | Natural Language Processing Replicant | Conversational AI for Call Center Automation
Computer Software, Conversational AI, Telephony, Customer Service San Francisco, CA, United States
Artificial Intelligence | Machine Learning | Natural Language Processing
Replicant | Conversational AI for Call Center Automation
Computer Software, Conversational AI, Telephony, Customer Service
San Francisco, CA, United States
Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Replicant's state-of-the-art AI voice technology enables full phone conversations between a bot (the “Thinking Machine”) and a customer by listening to questions, thinking fast, taking action, and providing a rewarding, real answer in a pleasant voice.
Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service. Our initial focus was making Replicant listen closely, think quickly, take actions, and reply fast enough to be conversational. The brain needed to understand complex and colloquial speech patterns and interpret slang and humor. Piece by piece we built elegant tools that allowed Replicant to listen, think, speak, act and interact with the world.
26 to 50
IT and Security
Natural Language Processing
Automated Planning and Search
Full Stack Engineer
Senior Full Stack Engineer
Senior Machine Learning Engineer - Backend