An AI for eCommerce customer support emails that works with human-level accuracy. Thanks to our cutting-edge AI-Human hybrid technology, we’ll handle your support emails in minutes, provide empathetic and accurate service, and turn each customer to a promoter. Our native English-speaking customer-service experts verify each AI-generated response and add their human touch. This results in the empathetic and high-quality support that your customers dream of. 

Surprise your customers with a timely service 24/7. We guarantee an average of 5 minutes first resolution time. Scale up and down instantly, Easily control the amount of tickets handled by us. No agent training & onboarding required. No complicated processes. Our AI will alert you on emerging issues that would have gone unnoticed, allowing you to address them before they impact more customers. Deliver bespoke response tailored to each inquiry, according to your policy and brand’s voice, instead of common templates that just don’t cut it. At Setup, we take care of loading all your customer service flows, according to your policy and requirements. We connect to your existing ticketing system and automatically detect the tickets you’d like us to handle. We send a detailed response to the customer and take the necessary actions, such as refund or exchange, handling your tickets end-to-end. Our experts verify the AI’s response and actions on each and every one of your tickets before they get sent out, in order to assure 100% accuracy and customer satisfaction.