Artificial Intelligence | Machine Learning | Natural Language Processing Tymely | Outstanding Customer Service


Enterprise, Customer Service Automation, Technical Support Automation, Virtual Agents Tel Aviv , Israel

Tymely

Artificial Intelligence | Machine Learning | Natural Language Processing


Tymely | Outstanding Customer Service

Tymely

Customer Service Automation, Technical Support Automation, Virtual Agents


Tel Aviv , Israel

An AI for eCommerce customer support emails that works with human-level accuracy. Thanks to our cutting-edge AI-Human hybrid technology, we’ll handle your support emails in minutes, provide empathetic and accurate service, and turn each customer to a promoter. Our native English-speaking customer-service experts verify each AI-generated response and add their human touch. This results in the empathetic and high-quality support that your customers dream of. 

Surprise your customers with a timely service 24/7. We guarantee an average of 5 minutes first resolution time. Scale up and down instantly, Easily control the amount of tickets handled by us. No agent training & onboarding required. No complicated processes. Our AI will alert you on emerging issues that would have gone unnoticed, allowing you to address them before they impact more customers. Deliver bespoke response tailored to each inquiry, according to your policy and brand’s voice, instead of common templates that just don’t cut it. At Setup, we take care of loading all your customer service flows, according to your policy and requirements. We connect to your existing ticketing system and automatically detect the tickets you’d like us to handle. We send a detailed response to the customer and take the necessary actions, such as refund or exchange, handling your tickets end-to-end. Our experts verify the AI’s response and actions on each and every one of your tickets before they get sent out, in order to assure 100% accuracy and customer satisfaction.

 

B2B

1 to 25

Funded

N/A

Scaling Up

N/A

 
 

Information Technology and Services
Enterprise Software

Customer Service Visibility
100% Accuracy & Customer Satisfaction
Timely Service 24/7

Increase Efficiency

 
 

Analytics
Service

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


Customer Support Tool

Customer Support Tool

Customer Support Operations

Customer Support Operations


Text

Text

Structured

Structured

 

   Software


JavaScript

JavaScript

Python

Python

C/C++

C/C++

Numpy

Numpy

Tensorflow

Tensorflow

Kubernetes

Kubernetes

Node.js

Node.js

Typescript

Typescript


Machine Learning Algorithm

Machine Learning Algorithm

Deep Learning Algorithm

Deep Learning Algorithm

Computer Vision Algorithm

Computer Vision Algorithm

 
 

View All

View All AI/ML Jobs

Applied NLP Developer

Remote, Remote

Data Engineer

Remote, Remote

Full Stack Developer

Remote, Remote

 

AI/ML Professionals

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2

1

$7M

Company was founded -0001 and it took almost 2023 years (Sep 2022) to raise first external round

 
 

Date

Round

$ Raised

Investors

09/19/2022

Funded

$7M

Hetz Ventures, DESCOvery

Date : 09/19/2022

Round: Funded

$ Raised: $7M

Investors: Hetz Ventures, DESCOvery

 

Investors

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Ohad Rozen

Ohad Rozen
CEO

Roy Penn

Roy Penn
Chief Technology Officer

 
 

Potential Customers

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