Artificial Intelligence | Machine Learning | Machine Perception Ultimate.ai | Customer Service Automation


Enterprise, AI for eCommerce & Retail, Smarter Customer Service, CRM Helsinki, Finland

Ultimate.ai

Artificial Intelligence | Machine Learning | Machine Perception


Ultimate.ai | Customer Service Automation

Ultimate.ai

Enterprise, AI for eCommerce & Retail, Smarter Customer Service, CRM


Helsinki, Finland

ultimate.ai is the leading customer service automation platform. We use deep learning to transform how people work in customer service. Solutions like ours are driving the wave in intelligent CRMs. ultimate.ai's proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support. For our enterprise clients, we lower costs and significantly boost customer experience. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.

 

B2C, B2B

26 to 50

Pre-Seed

$10.4M

Growth

2017

 
 

Travel & Tourism
Retail and Commerce
Industrial Automation
Food & Beverages
Apparel & Fashion

N/A

N/A

 
 

Service
Sales

Yes

Active

 
 

   Machine Learning
   Machine Perception
   Natural Language Processing
   Knowledge Representation and Reasoning


Scikit Learn

Scikit Learn

PyTorch

PyTorch

Tensorflow

Tensorflow

Docker Swarm

Docker Swarm

Kubernetes

Kubernetes


Image

Image

Video

Video

Audio

Audio

Text

Text

Time Series

Time Series

Semi-Structured

Semi-Structured

Structured

Structured

 

   Software


AWS

AWS

Google Cloud

Google Cloud

Hadoop

Hadoop

Elasticsearch

Elasticsearch

PostgreSQL

PostgreSQL

MongoDB

MongoDB

Cloud blob

Cloud blob


Neural Networks

Neural Networks

Nearest Neighbor

Nearest Neighbor

 
 

Jan 2020

  • Ultimate.ai has been Awarded ?2M+ in Horizon 2020 Funding
 
 

View All

Sr. DevOps Engineer

Berlin, Berlin

Sr. DevOps Engineer

Helsinki, Helsinki

Sr. Backend Engineer

Berlin, Berlin

Frontend Engineer

Berlin, Berlin

Sales Development Representative

Berlin, Berlin

 

AI/ML Professionals

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4

1

$20 M

Company was founded 2017 and it took almost 3 years (Dec 2020) to raise first external round

 
 

Date

Round

$ Raised

Investors

12/03/2020

Series A

$20 M

OMERS Ventures, , HV Capital,

Date : 12/03/2020

Round: Series A

$ Raised: $20 M

Investors: OMERS Ventures, , HV Capital,

 

Investors

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Sarah Al-Hussaini


Sarah Al-Hussaini
Co-Founder & COO

Reetu Kainulainen


Reetu Kainulainen
Founder and CEO

Markus Rautio


Markus Rautio
CTO

 
 

Potential Customers

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