ultimate.ai is the leading customer service automation platform. We use deep learning to transform how people work in customer service. Solutions like ours are driving the wave in intelligent CRMs. ultimate.ai's proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support. For our enterprise clients, we lower costs and significantly boost customer experience. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.
B2C, B2B
26 to 50
Pre-Seed
$10.4M
Growth
2017
Travel & Tourism
Retail and Commerce
Industrial Automation
Food & Beverages
Apparel & Fashion
N/A
N/A
Service
Sales
Yes
Active
Machine Learning
Machine Perception
Natural Language Processing
Knowledge Representation and Reasoning
Software
Jan 2020
- Ultimate.ai has been Awarded ?2M+ in Horizon 2020 Funding
Sr. DevOps Engineer
Berlin, Berlin
Sr. DevOps Engineer
Helsinki, Helsinki
Sr. Backend Engineer
Berlin, Berlin
Frontend Engineer
Berlin, Berlin
Sales Development Representative
Berlin, Berlin
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