appengine.ai

Artificial Intelligence | Machine Learning | Natural Language Processing xFind | Advanced Knowledge Utilization & Productivity


Enterprise, Computer Software, Enterprise Resource Planning, Big Data, AI Jerusalem, Yerushalayim, Israel

xFind

Artificial Intelligence | Machine Learning | Natural Language Processing


xFind | Advanced Knowledge Utilization & Productivity

xFind

Computer Software, Enterprise Resource Planning, Big Data, AI


Jerusalem, Yerushalayim, Israel

xFind AI boosts the productivity of customer support teams by enhancing access to relevant organizational knowledge. xFind accompanies the agent throughout a ticket, and automatically delivers the most relevant, updated information across all departments and knowledge bases, right to their screen. Cutting-edge Information Retrieval and Machine Learning algorithms developed by Technion researchers.

Customers are accustomed to quick, accurate answers with minimal human interaction. Yet some inquiries still require human analysis by support/success agents. xFind empowers support agents to perform at the highest level, and removes customer frustration even in the hardest cases to crack.

 

B2B

1 to 25

N/A

N/A

Scaling Up

2018

 
 

Enterprise Software
Computer Software

N/A

N/A

 
 

Analytics
IT and Security
Service

Yes

Active

 
 

   Machine Learning
   Natural Language Processing


Customer Support Tool

Customer Support Tool


N/A

 

   Software


APIs

APIs


Neural Networks

Neural Networks

 
 
Sariel Moshe


Sariel Moshe
CEO

Aviv Zaken


Aviv Zaken
Co-Founder & CTO

Anna S.


Anna S.
Chief Scientist