ybot bridges the connection between enterprise systems and voice interfaces, to automate frontline requests with backoffice actions. ybot is a multilingual, voice-activated autonomous work assistant, upgrading the global workforce to be more effective, safe and productive. ybot transforms employee and customer experience by helping everyone get things done faster, and more naturally. Less than 12 weeks implementation and training Al in English, Mandarin and Hindi. Immediate improvement in customer satisfaction and first-time resolution. Eliminated call wait times, agent handling times and back-office processing. Reduce call wait times to zero and resolve customer queries in under 60 seconds. Achieve outstanding satisfaction rating by transforming the way things get done. Achieve significant productivity improvements that translate to greater cost optimization. Supercharge your operations with the multilingual AI that never sleeps. ybot’s middleware seamlessly integrates with your backoffice systems and employee and customer-facing channels. Ephemeral data connections create a secure conduit between the customer and their account data in your backend systems, with detail-level data discarded. ybot’s pre-trained multilingual AI achieves very high accuracy rates for accurate automation from the first day. Unlike most AI products, ybot is unique in that it doesn’t need data to train it.